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Reporting bugs!
Think you've found a bug in drag racing, or having trouble getting the game races to work?
Then please check these forums, it’s quite possible the bug has already been addressed and may have a solution, if not open a new topic.

Android --> http://www.dragracingforum.net/viewforum.php?f=132

iOS --> http://www.dragracingforum.net/viewforum.php?f=243

Android / iOS online racing (Pro League / friends) --> http://www.dragracingforum.net/viewforum.php?f=298



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 Post subject: [resolved] Ipod Touch Game force closes while loading
PostPosted: Tue Feb 07, 2012 2:06 am 
Newbie Drag Racer
Newbie Drag Racer

Joined: Fri Jan 27, 2012 3:48 pm
Posts: 2
Device(s): android
Ipod Touch Game force closes while loading

I tried to start the game today and halfway through the loading front screen it freezes and then force closes itself. Will not open the game at all


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 Post subject: Re: Ipod Touch Game force closes while loading
PostPosted: Tue Feb 07, 2012 8:58 am 
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Joined: Sat May 21, 2011 12:14 pm
Posts: 3587
Location: Germany, Bochum
Device(s): HTC One X+ / iPod/iPad3
Which game-version is installed on your Ipod?

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 Post subject: Re: Ipod Touch Game force closes while loading
PostPosted: Wed Feb 08, 2012 9:36 am 
CM employee
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Pro Drag Racer
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Joined: Wed Sep 28, 2011 1:27 pm
Posts: 143
Device(s): LG GT540 Optimus
Dear fireman5012,

We are writing in regards to your previous e-mail,
On behalf of our whole team, we are terribly sorry for the issue happened in the game Drag Racing.
Please, let us know: which version of iPod and iOs version do you use? Also, important to know do you get any Error
codes or message boxes? We are looking forward to hearing from you.

Regards,

--

Creative Mobile Support
http://www.creative-mobile.com


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 Post subject: iPod touch fails to load V1.0.4. Crash back to main screen
PostPosted: Mon Feb 13, 2012 1:29 am 
Newbie Drag Racer
Newbie Drag Racer

Joined: Fri Feb 03, 2012 5:19 pm
Posts: 4
Device(s): ipodtouch
iPod touch fails to load V1.0.4. Crash back to main screen
It will start to load and says the normal 50% bonus for next win, freezes then crashes back to my main screen. Says FairPlay Version: 2 in itunes. Don't know if that helps anything at all. On level 9 career mode working last race before the boss opens up. HELP please!


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 Post subject: Re: iPod touch fails to load version 1.0.4
PostPosted: Wed Feb 15, 2012 11:48 am 
CM employee
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Pro Drag Racer
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Joined: Wed Sep 28, 2011 1:27 pm
Posts: 143
Device(s): LG GT540 Optimus
furylock wrote:
It will start to load and says the normal 50% bonus for next win, freezes then crashes back to my main screen. Says FairPlay Version: 2 in itunes. Don't know if that helps anything at all. On level 9 career mode working last race before the boss opens up. HELP please!

Dear Furylock,

Regarding your previous e-mail,
Please, let us know: What is the Device, ioS and the App version that you use?
Do you get the same issue with another Applications? Have you had this issue before or after recent update(device/Os/ Application).
We are looking forward to hearing from you.

Regards,

--

Creative Mobile Support


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 Post subject: Re: iPod touch fails to load version 1.0.4
PostPosted: Wed Feb 15, 2012 2:54 pm 
Newbie Drag Racer
Newbie Drag Racer

Joined: Fri Feb 03, 2012 5:19 pm
Posts: 4
Device(s): ipodtouch
CM_community wrote:
furylock wrote:
It will start to load and says the normal 50% bonus for next win, freezes then crashes back to my main screen. Says FairPlay Version: 2 in itunes. Don't know if that helps anything at all. On level 9 career mode working last race before the boss opens up. HELP please!

Dear Furylock,

Regarding your previous e-mail,
Please, let us know: What is the Device, ioS and the App version that you use?
Do you get the same issue with another Applications? Have you had this issue before or after recent update(device/Os/ Application).
We are looking forward to hearing from you.

Regards,

--

Creative Mobile Support

Thanks for responding. It's on an iPod touch 4th generation model MC544LL, ioS 5.0.1, and drag racing version 1.0.4. No issues with other apps. It was working fine on Friday the 10th. We left for the weekend and didn't take it with us. When I tried to play on Sunday afternoon it was doing this. Sometimes it loads 50%, sometimes it's only about 10%. I get the 50% bonus on next win message and it freezes for about 10 seconds then takes me back to my iPod screen. I hadn't added or taken away any apps in that time frame or updated anything.


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 Post subject: Re: iPod touch fails to load version 1.0.4
PostPosted: Tue Feb 21, 2012 1:26 pm 
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Joined: Sat May 21, 2011 12:14 pm
Posts: 3587
Location: Germany, Bochum
Device(s): HTC One X+ / iPod/iPad3
I have had a similar issue with a new and fresh iPod latest DR version and OS last week.

Played it on one day and on the other day I couldn't start the game.
The iPod has loaded game for 1 sec. (black screen), then failed immediately and returned back to Home screen.
The only thing I did before, was to remove device from my notebook without check out from windows-hardware (removing devices)

Only uninstall and new installation of app worked for me!

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 Post subject: Re: [reported] Ipod Touch Game force closes while loading
PostPosted: Thu Mar 01, 2012 11:42 am 
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Joined: Sat May 21, 2011 12:14 pm
Posts: 3587
Location: Germany, Bochum
Device(s): HTC One X+ / iPod/iPad3
Creative Mobile: Issues were never encountered on 3.x.x // 4.x.x // 5.0.1
For each issue as crash/freeze more information is required, such as .crashlog file.
Then the issues could be invesigated (analyzed) in more details.

How 2 get your crashlog-file:
Quote:
Connect iOs device to a pc, the crash log files will be stored at (win7):
C:\Users%username%\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice%devicename%*.crash
You can attach a .txt to your post, otherwise send me an email with your username and crashfile to admin[at]dragracingforum.net

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DRF_StagFly [site|admin|mod]
Please: Search forums for similar threads | Name your thread with a descriptive title about your post
Never ask me for tunes: I'm forum-admin, not tuning-admin

DRF name change requests -> http://www.dragracingforum.net/viewtopic.php?f=82&t=10800


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 Post subject: Re: [reported] Ipod Touch Game force closes while loading
PostPosted: Fri Mar 02, 2012 3:53 pm 
Newbie Drag Racer
Newbie Drag Racer

Joined: Fri Feb 03, 2012 5:19 pm
Posts: 4
Device(s): ipodtouch
I can't find that folder. I'm running windows xp. I found mdcrashreportertool.exe ******.pf Couldn't idenfity what to open it with. Not sure if it even goes with the ipod. I searched for crash and that's all I could find. I'm over it as I reloaded the game and am back up to working on level 10. Really just kind of ticked that I had spent money on rp's and it was wasted.


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 Post subject: Re: [reported] Ipod Touch Game force closes while loading
PostPosted: Fri Mar 02, 2012 4:07 pm 
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Joined: Sat May 21, 2011 12:14 pm
Posts: 3587
Location: Germany, Bochum
Device(s): HTC One X+ / iPod/iPad3
I'm sorry for that, but could you please try to find the old crash-reports and submit them?
(about your RP's i will talk to CM ;-) )

These crash reports are stored on your iPhone or iPod touch at the time of the crash. When you sync your device with iTunes, the reports are copied to your computer to the following folder:

Mac:
<YOUR HOME FOLDER>/Library/Logs/CrashReporter/MobileDevice/<DEVICE NAME>

Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter\<DEVICE NAME>

Windows Vista:
C:\Users\[USERNAME]\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<DEVICE NAME>
The files will start with the name of the application and contain a date stamp. All crash reports created at crash date might be helpful for us.

_________________
DRF_StagFly [site|admin|mod]
Please: Search forums for similar threads | Name your thread with a descriptive title about your post
Never ask me for tunes: I'm forum-admin, not tuning-admin

DRF name change requests -> http://www.dragracingforum.net/viewtopic.php?f=82&t=10800


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